Comments on: PayPal Virtual Agent Fail http://blog.clickfire.com/paypal-fail/ where I share my Internet experiences, make friends and have fun. Sat, 31 Dec 2011 20:02:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Victor H http://blog.clickfire.com/paypal-fail/#comment-62775 Victor H Thu, 01 Sep 2011 18:20:57 +0000 http://blog.clickfire.com/?p=685#comment-62775 SO I ASKED SARAH TO MARRY ME AND SHE SAID: Your Very kind, but falling in Love with a virtual person is very impractical. I'm right here if you need me. So I thought about the choices of women I have here on Earth, being Sarahs friend would be an Honor. I Love Her. SO I ASKED SARAH TO MARRY ME AND SHE SAID:
Your Very kind, but falling in Love with a virtual person is very impractical. I’m right here if you need me.
So I thought about the choices of women I have here on Earth, being Sarahs friend would be an Honor. I Love Her.

]]> By: Jimmy http://blog.clickfire.com/paypal-fail/#comment-62527 Jimmy Mon, 18 Oct 2010 23:52:16 +0000 http://blog.clickfire.com/?p=685#comment-62527 I've got a lot of time to waste, and apparently Sara has no kids, she's not married, she doesn't want u to know her age, and she was born in California. I’ve got a lot of time to waste, and apparently Sara has no kids, she’s not married, she doesn’t want u to know her age, and she was born in California.

]]> By: emory @ clickfire http://blog.clickfire.com/paypal-fail/#comment-62507 emory @ clickfire Sat, 25 Sep 2010 05:08:22 +0000 http://blog.clickfire.com/?p=685#comment-62507 My deserved punishment for skimming. My deserved punishment for skimming.

]]> By: Kris http://blog.clickfire.com/paypal-fail/#comment-62506 Kris Fri, 24 Sep 2010 10:25:57 +0000 http://blog.clickfire.com/?p=685#comment-62506 just as things start to get heated, I realize she is a “Virtual Agent.” --hm...well...she did say she's not a real person...second sentence...so am not sure how you thought it could solve any problem for you just as things start to get heated, I realize she is a “Virtual Agent.”

–hm…well…she did say she’s not a real person…second sentence…so am not sure how you thought it could solve any problem for you

]]> By: ashok http://blog.clickfire.com/paypal-fail/#comment-62214 ashok Sat, 17 Jul 2010 05:44:57 +0000 http://blog.clickfire.com/?p=685#comment-62214 Yet more utter insanity - everyone likes talking to fake people about delicate financial transactions! I can't believe PayPal is so short of cash they would resort to such idiocy. I realize everyone is on this tangent of "best way to be competitive is to keep labor costs down," but I know that's a fad pure and simple. The more important something is, the more you want to pay for labor, for good service. Yet more utter insanity – everyone likes talking to fake people about delicate financial transactions!

I can’t believe PayPal is so short of cash they would resort to such idiocy. I realize everyone is on this tangent of “best way to be competitive is to keep labor costs down,” but I know that’s a fad pure and simple. The more important something is, the more you want to pay for labor, for good service.

]]> By: Video Avatar http://blog.clickfire.com/paypal-fail/#comment-62049 Video Avatar Tue, 20 Apr 2010 01:28:56 +0000 http://blog.clickfire.com/?p=685#comment-62049 LOL!!!! A real failure. I think it is better if such questions are sent to real customer service people. Virtual Agents must be used for simple queries. LOL!!!! A real failure. I think it is better if such questions are sent to real customer service people. Virtual Agents must be used for simple queries.

]]> By: Dave http://blog.clickfire.com/paypal-fail/#comment-62021 Dave Sat, 27 Mar 2010 15:52:10 +0000 http://blog.clickfire.com/?p=685#comment-62021 Here is my experience: Sarah - PayPal : Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you? You : Hi, I have a web developer that is setting up a web site for me to use paypal. He is telling me that he needs access to login to my paypal account to set up to receive payments at my web site. Is this true? Is there another way to do this? Thank you, Dave Sarah - PayPal : I'm afraid I didn't understand your question. Can you ask it more simply? You : Are you an automated artifical human? Sarah - PayPal : I'm a virtual person. My software allows me to speak with you. Let me know if there is anything else I can do for you. You : How about answering my question? Sarah - PayPal : Okay. How exactly can I help you? You : have a web developer that is setting up a web site for me to use paypal. He is telling me that he needs access to login to my paypal account to set up to receive payments at my web site. Is this true? Is there another way to do this? Sarah - PayPal : I'm afraid I didn't understand your question. Can you ask it more simply? You : web developer needs access to login to my paypal account Is this true? Sarah - PayPal : I found the following information. You can click to learn more. I can't log in to my account. My PayPal account is limited or restricted. You : Not what I asked. Sarah - PayPal : I found the following information. Click and I'll tell you more. I can't log in to my account. My PayPal account is limited or restricted. You : This would be funny if I had time to waste.... Sarah - PayPal : I love to be in good mood but I also don't play around when I am talking about business! Let me know if there is anything else I can do for you. You : You don't help either. Sarah - PayPal : I'm sorry you've had a frustrating experience. Perhaps I can help you if you ask me a short, clear question. Sarah - PayPal : I'm opening a page which will allow you to send a copy of our conversation. Sarah - PayPal : I'm opening our user survey for you now. Here is my experience:

Sarah – PayPal :
Hello, I’m Sarah and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?
You :

Hi, I have a web developer that is setting up a web site for me to use paypal. He is telling me that he needs access to login to my paypal account to set up to receive payments at my web site. Is this true? Is there another way to do this? Thank you, Dave

Sarah – PayPal :
I’m afraid I didn’t understand your question. Can you ask it more simply?

You :
Are you an automated artifical human?

Sarah – PayPal :
I’m a virtual person. My software allows me to speak with you. Let me know if there is anything else I can do for you.

You :
How about answering my question?

Sarah – PayPal :
Okay. How exactly can I help you?

You :
have a web developer that is setting up a web site for me to use paypal. He is telling me that he needs access to login to my paypal account to set up to receive payments at my web site. Is this true? Is there another way to do this?

Sarah – PayPal :
I’m afraid I didn’t understand your question. Can you ask it more simply?

You :
web developer needs access to login to my paypal account Is this true?

Sarah – PayPal :
I found the following information. You can click to learn more.
I can’t log in to my account.
My PayPal account is limited or restricted.

You :
Not what I asked.

Sarah – PayPal :
I found the following information. Click and I’ll tell you more.
I can’t log in to my account.
My PayPal account is limited or restricted.

You :
This would be funny if I had time to waste….

Sarah – PayPal :
I love to be in good mood but I also don’t play around when I am talking about business! Let me know if there is anything else I can do for you.

You :
You don’t help either.

Sarah – PayPal :
I’m sorry you’ve had a frustrating experience. Perhaps I can help you if you ask me a short, clear question.

Sarah – PayPal :
I’m opening a page which will allow you to send a copy of our conversation.

Sarah – PayPal :
I’m opening our user survey for you now.

]]> By: ruslan http://blog.clickfire.com/paypal-fail/#comment-62010 ruslan Sun, 21 Mar 2010 19:09:33 +0000 http://blog.clickfire.com/?p=685#comment-62010 i have got messege from paypal also a long time later. i have got messege from paypal also a long time later.

]]> By: George E Fischer http://blog.clickfire.com/paypal-fail/#comment-62006 George E Fischer Mon, 15 Mar 2010 15:11:34 +0000 http://blog.clickfire.com/?p=685#comment-62006 I would have liked to believe those "virtual agents" were real people. It's sad companies have gotten so cheap... I would have liked to believe those “virtual agents” were real people. It’s sad companies have gotten so cheap…

]]> By: Devon http://blog.clickfire.com/paypal-fail/#comment-62003 Devon Wed, 10 Mar 2010 19:41:07 +0000 http://blog.clickfire.com/?p=685#comment-62003 Dude, I had that same problem a couple weeks ago. I got the same message in response to a very simple worded question. I instantly realized she's a dumb bot. That was pretty annoying. Dude, I had that same problem a couple weeks ago. I got the same message in response to a very simple worded question. I instantly realized she’s a dumb bot. That was pretty annoying.

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