Google Error
Maybe you’ve seen this Google error if you’ve used automated ranking software programs like WebCEO or Webposition. Google doesn’t like it when webmasters use automated software that gobbles up bandwidth as overtly indicated in the Google Webmaster Guidelines:
Don’t use unauthorized computer programs to submit pages, check rankings, etc. Such programs consume computing resources and violate our Terms of Service. Google does not recommend the use of products such as WebPosition Gold™ that send automatic or programmatic queries to Google.
The amazing thing is that I received this error while browsing my sites while logged into Google Sitemaps.
I have no problem with Google blocking automated queries. However, the message doesn’t seem in step with high expectations users place on Google as a purveyor of accurate information. I think Google is above trying to scare someone into not using an automated query program. Don’t you?
January 16th, 2006 at 6:03 pm
Interesting to see that Google has apparently changed the error from
“A company virus or spyware application is sending us automated requests, and it appears that your computer or network has been infected”
to the less alarming
“your query looks similar to automated requests from a computer virus or spyware application…”
January 18th, 2006 at 2:40 am
We have the same problem its really bad if we want to check our ranking in Google, because we cannot get in.
I noticed that Google does this on purpose, to not give access to automatic ranking checkers, at the moment
Google error’s are still in a test phase and cannot tell the difference between Human or automatic search engine ranking software events.
January 23rd, 2006 at 10:24 pm
Emory -
One of my customers is receiving the same message. All his machines are virus, adware and automated-software free. Any way to get unblocked?
Thanks,
- Paul
January 24th, 2006 at 8:29 pm
Paul, in every case I’ve experienced, the error message has been temporary, lasting about 30 to 60 minutes, then going away. I don’t know how to stop it from ocurring when manually clicking. I suspect that Google will eventually fine tune it to better distinguish automated requests from human.
February 10th, 2006 at 11:45 am
We got the same problem with Yahoo, and wrote a letter to Yahoo and this is their answer:
Hello,
Thank you for contacting Yahoo! Customer Care.
We’re sorry you’ve had difficulty accessing Yahoo!. The error you
received is typically caused by unusual activity from either your
computer or your Internet Service Provider (ISP) to Yahoo!. While this
type of problem is usually temporary, if you continue to experience this
error, we recommend that you try the following suggestions:
1) Contact your ISP and let them know you are experiencing connectivity
problems with Yahoo!. You may have difficulty accessing Yahoo! if we
detect unusual network traffic coming from your ISP. Only your ISP will
be able to address and resolve this abnormal activity.
2) Check that you are not using any third party software program or
application to access Yahoo! services. Please keep in mind that these
types of programs are not supported by Yahoo! and may violate our Terms
of Service, and therefore may contribute to your receiving this error.
3) If you have not scanned your computer for spyware and viruses, please
do so now. Some spyware programs and computer viruses will run separate
programs on your computer for a variety of purposes, sometimes slowing
your computer down in the process, and even preventing you from
accessing certain Internet sites such as Yahoo!.
For detailed information on virus protection, please visit:
http://security.yahoo.com/malware.html
For detailed information on spyware, please visit:
http://security.yahoo.com/spyware.html
4) You may want to try accessing Yahoo! through a different computer or
through a different Internet connection.
We hope this is resolved for you soon so that you may continue to use
Yahoo!.
Regards,
Yahoo! Customer Care
For assistance with all Yahoo! services please visit:
http://help.yahoo.com/
I hope this cleared all your questions about the search engine error’s, Google and Yahoo work pretty the same way.
February 18th, 2006 at 6:39 am
I have same problem, arbitarily, and its kind of coinciding with my objection to google letting the chinese government dictate to it. Problem is i know nothing other than google, and other search engines i use in my field (law,legislation,environment,compliance,south africa) just dont seem to give me what google does :( … any suggestions?
February 19th, 2006 at 2:20 am
This error has become very common.
even when you search from their main homepage, it still says the same error. very annoying.
February 23rd, 2006 at 6:34 pm
I have been getting the same error over and over again but I have found a way to bypass it which I don’t know if this is a bug in google or they have done it on purpose but anyhow here’s what you can do :
lets say for example you search for something and the error message appears telling you that you might have Spy-ware or Virus if you look at the address in the address bar of your browser it should be something like this:
http://www.google.com/sorry/?continue=http://www.google.com/search%
If you delete the http://www.google.com/sorry/?continue= part from the address and then press enter you will get your search result …
I should remind you that I’m using Firefox and I get this error a lot when I use the integrated Google search bar from the small Search Engine Box embedded in firefox.
May 10th, 2006 at 12:44 pm
I’ve been getting this message from added content on my personalized google homepage, not when searching for results. It really sucks. I use firefox mainly as well, and it occured to me it might be a firefox thing, so I checked IE. I still get the error regularly, from websites like wikipedia and nasa.
June 22nd, 2006 at 8:19 am
I’ve been getting this too just like Galeforcewind has. There’s a timed refresh on the personalized google homepage, and every once-in-a-while when it tries to refresh I get the message. I’m not even clicking anything. I am using Firefox as well.
June 22nd, 2006 at 10:53 am
hi all
I am not into any kinda comp hacking or what ever..and ONLY from ONE innocent machine i get this google-error. It also asks me to input a string [ given in image] to continue and when I do it works fine.
I can access my gmail account, serach anything and everything but i simply cannot go to my google homepage. But when I enter that word string [ given as image] then I can enter my homepage site.
and this happens with only one machine and not on anyother machine [ under the same network ! ].
Also this has been happening from last 2-3 days !
any solutions ?
gvs
September 2nd, 2006 at 9:58 am
I get this error (“your query looks similar to automated requests from a computer virus or spyware application…”) when I go to Google preferences and try to set it to give more than 10 results.
It says it’s made the change, tries to revert back to Google search page, then I see the error. I’m using Firefox 1.0.5.6 with 4 or 5 developer plugins. I can change other preferences OK, it seems to be specific to the number of results parameter.
Also the problem is specific to google.com, when I switch to google.co.uk I can change the number of results.
Viewing at the google PREF cookie for the .com and the .co.uk the .com one isn’t getting changed.
Works OK on the same PC with MSIE6.
September 2nd, 2006 at 10:10 am
Ahhh I’ve found out more. The search I had been doing was using allinurl: when I decided I wanted to see more than 10 results. Having changed the results parameter Google was retrying that search and got suspicious because some automated SEO tools will behave like that.
By doing a different search (not using allinurl:) on Google.com then changing the results parameter everything worked as expected and I was then able to do my allinurl: search and get 100 results too!
September 28th, 2006 at 9:24 am
I get this message when my browser starts up for the first time. Google is my home page, so I am getting this without even entering a search request. And, I get it through both my company’s internet, and my personal, home, internet. I have McAfee running at home, but my company has Symantec and all sorts of firewalls and security patches. Very strange…
March 5th, 2007 at 6:48 pm
yes…. maybe it’s the time for ALL of us to try (again) the old ones… yahoo, altavista and the little ones.
we cannot give google more power! ;)
March 10th, 2007 at 8:07 am
I have the same problem when trying to use Google to translate my website
March 21st, 2007 at 10:26 am
[…] man! tried it in flock / safari, been yielding the same error message. apparently, some folks have been likewise […]
March 27th, 2007 at 8:32 pm
Here’s another version I got today when using the “site” operator:
We’re sorry…
… but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can’t process your request right now.
We’ll restore your access as quickly as possible, so try again soon. In the meantime, if you suspect that your computer or network has been infected, you might want to run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software.
We apologize for the inconvenience, and hope we’ll see you again on Google.
April 13th, 2007 at 11:44 am
I get the same error message as Emory except I’m not even using Google. I’m only clicking on a translation icon on my website when I get the 403 Google error message. How is it that Google can block the operation of my website???
April 30th, 2007 at 5:26 pm
I had this same problem a month ago, and found a way to bypass the error by using a website that was developed just for this problem by accessing google’s translator separately. Unfortunately, I can’t find the link for it, but the site’s name rhymed with google. I thought it was scroogle.org, but that’s a different bypass!. If anyone wants to take the time to find the other and does, please post it here!
May 2nd, 2007 at 3:56 pm
OK, found a way to bypass the error message rec’d when using Google language tools.
Go to: proxydom.com
Free Anonymous Surfing of google translator
May 6th, 2007 at 2:58 pm
I got the same error while using posting a comment on a website.
First these idiots started showing me image verification every time I posted on my blog. I thought that it might be the regular thing, and might happen with every blog. But today I read that it said my blog was a spam blog. What crap!!!
So I sent them a mail saying that my blog wasn’t a spam blog and then this happened. Now I can’t access anything Google.
Now I’m definitely moving to wordpress. Who know if Google says that this error message is beta too.
May 11th, 2007 at 7:47 am
I need help. I have scanned my computer over and over with latest in virus , firewall and spy ware protection. it runs perfectly. Except often as in 1 in every 8 - 12 searches on Google I get a google error while I am typing my search, not after I I type and click the search button but immediately in the middle of my typing the subject I want to search!!! this is the error….
The big Google logo on the top right with a blue bar next to it extended across the page with the word error scripted into it. below that, it says NOT FOUND in plain text and then in another text below that it says… The requested URL /undefined was not found on this server. What the heck is this ? on plain ordinary searches in which when I try again immediately, it works. This is super annoying!
May 11th, 2007 at 9:40 pm
Shawn, it sounds like a classic 404 error, just not sure why you’re getting it.
May 18th, 2007 at 9:11 am
hi
whats this google is trying to do now. i thought it was number one search engine. easy and reliable.
i dont know wat i did too i didnt do anything today just scanned my computer and tried to use google.(i use firefox) but it keeps saying google error….all the time. now i dont know how many more times i have scanned and its still there.
im not even much of a net user only whn necessary i search for informaton and now this happened.
will it help if i install windows again????
cox yea this is more than annoying!
May 20th, 2007 at 8:34 am
xerox, my guess is re-installing windows won’t be the solution.
June 10th, 2007 at 11:16 pm
[…] human search patterns, automated searches now result in Google shutting you off with an oblique error message accusing your computer of being infected with spyware or some nasty […]
July 3rd, 2007 at 8:32 pm
Google is doing it to me right now after adding about 1000 keywords (within in a few seconds) to my AdWords campaign. I enabled a proxy and was able to get through… but after adding 1000 more I’m banned on that IP, too! Maybe they are also trying to stop automated keywords management? :( Google searching works fine but I can’t access my AdWords… 30-60 mins you say? :(
July 4th, 2007 at 9:45 am
I don’t know what’s up, but I use IE7 + Google Toolbar, and when I click the “Google Button” on the toolbar, I get this “error” too, resulting in http://www.google.com/sorry/?continue=http://www.google.com/webhp%3Fsourceid%3Dnavclient%26ie%3DUTF-8
July 4th, 2007 at 10:00 am
DW, that’s the first I’ve heard of this happening while adding keywords to AdWords.
August 3rd, 2007 at 12:04 am
This error happens way too often when submitting Google queries via Tor (tor.eff.org) for privacy reasons. When unable to tie a query to an IP address or a permanent Google cookie (obviously, I decline Google’s cookies) the information is reduced to what I searched for, as opposed to “the user with this cookie at this IP address searched for these things.”
(Note that Scroogle does the same thing, but is much more limiting. I only use it as a last resort).
September 2nd, 2007 at 11:20 pm
I was getting this error in firefox whenever I tried to set preferences to give more than 10 search results.
I have resolved it by opening the privacy tab in firefox’s options, and going to the “show cookies” button.
In the next box, I found “google.com” & “google.com.au” and hit the delete selected cookies button.
After this, I signed back in to my google.com/ig page (Personalized google home page) and all has been working fine since…
Possibly google changed how their cookies work and wasn’t removing old ones??
(I tried this as I remember some time ago, there was a few different exploits around where people would somehow use modified cookies to access certain sites where they would not normally be able to…)
October 1st, 2007 at 2:41 pm
do not use FireFox or any other, use IE to register !
December 12th, 2007 at 5:19 am
Here is good info but i want to know how it is resolved. How can i remove this error from google page.. pls provide me help soon
thanks
December 19th, 2007 at 6:26 am
This started happening to me during simple searches on google after I changed to using an open DNS server.
December 30th, 2007 at 11:21 am
The same thing happenes to me when I search for how many pages google indexed of my site. And the query all the same like : empty1.html , empty2.html ,empty3.html , empty4.html
Those same queries caused me to get this error. And I am trying to save from these urls.
I wish you best luck
Thanks for the info
January 13th, 2008 at 3:10 am
Just today I started to get this error alot (probably about 1 in 3 searches) for almost anything I search for from the google home page.
Even a search for “hydrofluoric acid MSDS” gave the error… all those scientific web bots must be making too many search requests about toxic chemicals… on my computer… while I’m not watching… (I’m a experienced computer user and know I have no spyware etc of any kind.)
*sigh*
Competition to find the stupidest search it gives the error for, anyone?
January 14th, 2008 at 2:52 pm
Guys,
On the IE, make sure the Active X and Active scripting is enabled.
I would suggest to set Active X to “Prompt” and Active Script to “Enable”.
I had the same problem and this change helped.
January 20th, 2008 at 8:49 am
What about firefox? i couldn’t find anything about Active X in the options window.
January 25th, 2008 at 4:37 pm
Here’s an apparent new version of the google error I just received:
We’re sorry…
… but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can’t process your request right now.
We’ll restore your access as quickly as possible, so try again soon. In the meantime, if you suspect that your computer or network has been infected, you might want to run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software.
If you’re continually receiving this error, you may be able to resolve the problem by deleting your Google cookie and revisiting Google. For browser-specific instructions, please consult your browser’s online support center.
We apologize for the inconvenience, and hope we’ll see you again on Google.
January 31st, 2008 at 3:19 am
31/1/08
Not sure if this was in your google message or to “errorguy”.
This is crazy. I have just started getting this message. Trouble is I can’t get my anti spyware updates and I only did it yesterday.
I have been unable to carry over my very important passwords into firefox which renders it unusable to me, and lost a lot of capabilities I have in google. Also my website is not publishing new files. I have been down this road with fixing firefox but beyond my capabilities.
I have emptied cookie and all temp files and cleaned up all i can.
Has anyone had any official response from Google about this long standing error?
January 31st, 2008 at 10:51 pm
Yabba, I haven’t seen an official explanation but based on all the activity we’ve seen here surrounding the error, I’d say there is a definite need for it.
February 9th, 2008 at 12:25 pm
[…] seems to be happening world wide Nat google error - On the internet Google error, is it just me? Google Error […]
February 18th, 2008 at 10:31 am
I just started getting this message today when I try to log into my blog, or click any comments on my blog (I can’t log in).
I am on a (very old) Mac, using firefox. Deleted all google cookies, but it is not helping. And this just after I decided to use my blog as my main website!!! Good thing I didn’t get rid of the old one yet.
What can I do?!? So frustrating, and IE doesn’t work well on my computer.
March 5th, 2008 at 8:55 am
It’s a real pain when trying to use software such as Webposition to check keyword rankings, anyone got any suggestions?
March 28th, 2008 at 12:25 am
Haha, IE doesn’t work well on my computer…? IE doesn’t work well on any computer.. rofl
April 6th, 2008 at 2:40 am
IE works fine except for people who rofl
April 9th, 2008 at 3:07 am
Pathetic message. It doesn’t even allow me to prove that I am not a virus
June 2nd, 2008 at 5:55 am
hey guys
all we have the same problem, but does any one has solution for it ?
Imran
June 11th, 2008 at 11:14 am
So after reading all of the above, does anyone have a proven solution for this issue?
June 17th, 2008 at 7:34 pm
I have seen a lot of those errors on my site, from then and there I have stopped using automated softwares..