Comments on: Comcast Outage Reflections http://blog.clickfire.com/comcast-outage-reflections/ where I share my Internet experiences, make friends and have fun. Sat, 31 Dec 2011 20:02:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Emory Rowland http://blog.clickfire.com/comcast-outage-reflections/#comment-62422 Emory Rowland Sun, 08 Aug 2010 18:56:19 +0000 http://blog.clickfire.com/?p=354#comment-62422 A Amos, I sympathize with your situation. You could try contacting <a href="http://twitter.com/comcastcares" rel="nofollow">@comcastcares</a> if you have a twitter account. Good luck. A Amos, I sympathize with your situation. You could try contacting @comcastcares if you have a twitter account. Good luck.

]]> By: A Amos http://blog.clickfire.com/comcast-outage-reflections/#comment-62420 A Amos Sun, 08 Aug 2010 11:56:12 +0000 http://blog.clickfire.com/?p=354#comment-62420 The net will be up tomorrow, tomorrow, you can bet you bottom dollar. Ok, it might be up tomorrow now that I have wanted in the request que for a service tech. The storm came Thursday Aug. 5th and now we are still waiting for the service call Sunday Aug. 8th. We have been dragging the family to McD's so that college class work can be submitted, myhusband and I are both in college on line. When I call to speak with the people in customer service I keep getting disconnected. They called me to confirm the appointment and I tried to speak with them about this problem and then I got disconnected too. None asks if our neighbors are up, but I know that the other 2 or 3 routers I normally see when I log into my own are missing. I am hoping clear comes to town soon, Cartersville is at the mercy of Comcast these days and I'm sending this from my cell phone. The net will be up tomorrow, tomorrow, you can bet you bottom dollar. Ok, it might be up tomorrow now that I have wanted in the request que for a service tech. The storm came Thursday Aug. 5th and now we are still waiting for the service call Sunday Aug. 8th. We have been dragging the family to McD’s so that college class work can be submitted, myhusband and I are both in college on line. When I call to speak with the people in customer service I keep getting disconnected. They called me to confirm the appointment and I tried to speak with them about this problem and then I got disconnected too. None asks if our neighbors are up, but I know that the other 2 or 3 routers I normally see when I log into my own are missing. I am hoping clear comes to town soon, Cartersville is at the mercy of Comcast these days and I’m sending this from my cell phone.

]]> By: My Letter to AT&T Broadband http://blog.clickfire.com/comcast-outage-reflections/#comment-61423 My Letter to AT&T Broadband Tue, 11 Nov 2008 14:15:45 +0000 http://blog.clickfire.com/?p=354#comment-61423 [...] note makes me remember the defeating sadness of 56k modem Internet life. [...] [...] note makes me remember the defeating sadness of 56k modem Internet life. [...]

]]> By: Mark http://blog.clickfire.com/comcast-outage-reflections/#comment-61353 Mark Wed, 27 Aug 2008 20:29:50 +0000 http://blog.clickfire.com/?p=354#comment-61353 I have Comcast. Last night, the worst thing happened. My modem rebooted itself. Normally, that's not a problem, but I had to power cycle 5 times or so because it kept rebooting every 5 minutes. I tried to get in a chat with Comcast, to see if I could find out if it was my equipment or a network issue on their end, but after waiting about an hour, no response. I found this site by googling to see if any outage was reported. I feel better about Comcast support now. I have been without Internet for long periods of time, but I rely on it to broadcast my Internet radio station. I can live without it, since I still have several unopened Anime DVD's to sit down and enjoy. When I am on the internet or know I have it, I seem to never have the time to watch anime or do anything else. Strange... I have Comcast. Last night, the worst thing happened. My modem rebooted itself. Normally, that’s not a problem, but I had to power cycle 5 times or so because it kept rebooting every 5 minutes. I tried to get in a chat with Comcast, to see if I could find out if it was my equipment or a network issue on their end, but after waiting about an hour, no response. I found this site by googling to see if any outage was reported. I feel better about Comcast support now.

I have been without Internet for long periods of time, but I rely on it to broadcast my Internet radio station. I can live without it, since I still have several unopened Anime DVD’s to sit down and enjoy. When I am on the internet or know I have it, I seem to never have the time to watch anime or do anything else. Strange…

]]> By: Patel http://blog.clickfire.com/comcast-outage-reflections/#comment-61347 Patel Tue, 19 Aug 2008 17:27:20 +0000 http://blog.clickfire.com/?p=354#comment-61347 Thanks Rowland for your help. I might go with naked DSL and get VOIP after that as I know my DSL is really reliable. One thing I will miss will 1/2 mbps upload speed vs 512 upload on DSL. Again thanks. Thanks Rowland for your help. I might go with naked DSL and get VOIP after that as I know my DSL is really reliable. One thing I will miss will 1/2 mbps upload speed vs 512 upload on DSL. Again thanks.

]]> By: Emory Rowland http://blog.clickfire.com/comcast-outage-reflections/#comment-61344 Emory Rowland Sat, 16 Aug 2008 02:37:56 +0000 http://blog.clickfire.com/?p=354#comment-61344 Hi Patel, It seems about once per month or two there is some type of down time and usually it does not last nearly as long as what I described in this case. Hi Patel, It seems about once per month or two there is some type of down time and usually it does not last nearly as long as what I described in this case.

]]> By: Patel http://blog.clickfire.com/comcast-outage-reflections/#comment-61341 Patel Fri, 15 Aug 2008 22:07:57 +0000 http://blog.clickfire.com/?p=354#comment-61341 Thanks for reply Rowland, One more question. How many times it goes down, does it really frequently goes out, because I also want to go with VOIP and it will not be good if its down once a week. Thanks for reply Rowland,

One more question.

How many times it goes down, does it really frequently goes out, because I also want to go with VOIP and it will not be good if its down once a week.

]]> By: Emory Rowland http://blog.clickfire.com/comcast-outage-reflections/#comment-61340 Emory Rowland Fri, 15 Aug 2008 00:07:01 +0000 http://blog.clickfire.com/?p=354#comment-61340 Patel, it's fast in Marietta when it's working. Patel, it’s fast in Marietta when it’s working.

]]> By: Patel http://blog.clickfire.com/comcast-outage-reflections/#comment-61339 Patel Thu, 14 Aug 2008 22:07:56 +0000 http://blog.clickfire.com/?p=354#comment-61339 Hi Guys, I also live in Woodstock area, and planing to get comcast for internet service. So, I can get rid of ATT phone and DSL. Is it reliable and how is the speed? Hi Guys,

I also live in Woodstock area, and planing to get comcast for internet service. So, I can get rid of ATT phone and DSL. Is it reliable and how is the speed?

]]> By: Emory Rowland http://blog.clickfire.com/comcast-outage-reflections/#comment-61304 Emory Rowland Tue, 15 Jul 2008 01:25:52 +0000 http://blog.clickfire.com/?p=354#comment-61304 Hey Scott, Yeah, I like your analogy. What's pacified me somewhat is that I've learned when I call Comcast, one of two things will happen: I'll end up unplugging the modem and rebooting or scheduling a tech to come out. I suppose that's better than the dial-up days of waiting weeks for the phone company to come out and look at the jack installation. Hey Scott,

Yeah, I like your analogy. What’s pacified me somewhat is that I’ve learned when I call Comcast, one of two things will happen: I’ll end up unplugging the modem and rebooting or scheduling a tech to come out. I suppose that’s better than the dial-up days of waiting weeks for the phone company to come out and look at the jack installation.

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